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Returns & Exchanges
We want you to love your home cafe setup. If you are not satisfied, we offer a straightforward return process for unused equipment within 30 days.
1
Request Authorization
Contact our support team to receive a Return Merchandise Authorization (RMA) number.
2
Pack Securely
Place the item in its original packaging, including all accessories, manuals, and protective inserts.
3
Ship It Back
Affix the provided shipping label and drop the package off at an authorized carrier location.
4
Inspection & Refund
Once our tech team inspects the unit, we will process your refund minus any applicable restocking fees.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing